FREQUENTLY ASKED QUESTIONS

And other info that could be useful.

Still Have Questions? Let’s Chat

Our 5‑Step Process

1. Quote – Tell us your garment, colors, quantities, placements, and due date.

2. Design – Send artwork or collaborate with our design team.

3. Proof – Approve a digital mockup with sizes, locations, and colors.

4. Print – We hand‑print/sew and QC every run.

5. Pickup/Ship – Local pickup in Greenpoint or ship to your door.

Short Explainer Videos (Embed)

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Art prep: vector vs. high‑res raster

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Garment types: ring‑spun vs. heavyweight

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Inks & stitches: what to choose and why

FAQ

What are your minimums?

Screen printing: 24+ per design; embroidery: 12+; transfers: flexible for small runs. (Confirm and we’ll update.)

How long does it take?

Most orders: 7–10 business days after proof approval. Rush available.

What affects price?

Garment type and quantity, colors per location, and decoration method.

What files should I send?

Vector (.AI, .EPS, .PDF) preferred. Or 300 dpi PNG with transparent background sized to print.

Do you ship?

Yes—nationwide. Local pickup available in Greenpoint, Brooklyn.

Can you help with design?

 Absolutely—see our Custom Design Services.

Downdloads

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Art Prep Checklist (PDF)

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Terms & Conditions (PDF) – approvals, cancellations, spoilage policy, garment tolerance, payment terms.